The list of points covers every InFocus website link and documents that link here and all of the products and services that are part of InFocus websites. The policy detailed mentioned follows the same structure as the summary and constitutes the actual legal document. This document is a summary of our privacy policy effective from 1st August 2021 onwards. 

This legal document is an electronic record generated by a computer system following India’s Information Technology Act 2000. This electronic record does not require any physical or digital signatures.This privacy policy applies to all the users and subscribers linked to our website InFocus.

The user accessing the website or completing the contact registration process agrees and acknowledges that the user has carefully read the privacy policy document and accepted the agreement clauses. 

Reference in these terms to “WE” or “US” or “WEBSITE” or “COMPANY” or “InFocus” are references to https://infocussolution.com/ and “you” as subscriber/user of a website.

• Privacy Commitment

• We collect all the required information to deliver better services to our users, existing clients, and potential new and upcoming clients – to figure out the basic stuff like finding out the IP (Internet Protocol) that guides us about your country/location to complex things like knowing your referral URL which helps us to figure out which websites have referred you to our website.

• InFocus respects the privacy rights and data protection rights of the users and recognizes the importance of protecting all the personal information we collect about you. Our Privacy Policy is designed for the help of a user to understand what information we collect and how we use and share that information. This Privacy Policy applies to our websites, applications, products, and services.

• InFocus has never sold your information to any third party for advertising, monetary purposes, or showing you other people’s ads and promotions, and we never will. 

That has been our approach and commitment since the beginning, and we remain the same to it. This policy document explains what information we collect from the visitor and the user, what we do with it, who accesses it, and what the user can do about it.

• To deliver the services to the user, we collect all the required and important information. Some of the information users proactively give us while contacting us using email, contact forms, or lead generation forms and ask to acquire our services or buy something from InFocus. We store the user name and contact information like phone, social profiles, address, etc.. and the project-related information.

• If you choose to use our referral service to invite a friend or colleague to join InFocus, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email invitation to visit our site. We will use this information for the sole purpose of sending this email.

• When you visit one of our websites or use our service, we automatically log some basic information like how you got to the site, where you navigated within it, your location, and what features and settings you use. We use this information to improve our websites and services to drive and serve you better while providing our services.

• Some of the time, we receive information indirectly. If you ask about our services through one of our referral programs or reselling partners or sign in to one of our products through an authentication service provider like LinkedIn, Google, or Facebook, they will pass on your contact information to us. We will use that information to complete the request that you made. If you engage with our brand over social media (like liking, commenting, retweeting, mentioning, or following us), we will have access to your interactions and profile information. We will still have that information even if you later remove it from the social media site.

1. What InFocus do with the user information

• We use the user information to provide the services the user has requested, created and maintain your accounts. We use it to communicate with the user about the used services, customer support requests, upcoming services the user can be interested in, chances for the user to give us feedback, and policy updates. We analyze the information we collect to understand user needs and to improve our websites and services.

• We are required to have a legal basis for collecting and processing your information. We can have the user’s consent or need the consent to deliver the service the user has requested from our end. When that is not the case, we must demonstrate that we have another legal basis, such as our legitimate business interests. 

• The user can decline certain kinds of information. The user can either not provide the information in the first place or maybe opting out later. The user can also disable the cookies to prevent the browser from giving information. But if the user does so, certain website features may not work properly. We completely disable third-party cookies from all InFocus websites.

• We limit the access of your personal information to our employees and vendors who have a legitimate need to use it.

• The European Economic Area (EEA) provides certain rights to data subjects (including access, rectification, erasure, restriction or processing data portability, and the right to object and to complain.) InFocus undertakes to provide you the same rights no matter where you choose to live.

• We keep your personal information for us as long as it is required for the purposes stated in the Privacy Policy. When we no longer have a legitimate need to process your information, we will delete, anonymize or isolate your information, whichever is appropriate.

2. Information that InFocus process on your behalf

• If you handle other people’s data using InFocus services like the information about your customers or employees, you are entrusting that data to us for processing.

• Being a service provider, you may share your customers, employees, vendor’s data as a part of the project development process. You own your service data. We protect it, limit access to it and only process it according to your instructions. You may access it, share it through third-party integrations, and request that we export or delete it.

• We hold the data as long as you choose to use the services of InFocus. After you terminate your contract, we may keep the data backup if you opted out. So after a certain period, your data will get deleted from our development and backup server with your consent.

• If you are in the European Economic Area and you believe that someone has entrusted your information to us for processing (for instance, your employee, the employer, or a company whose services you use), you can request certain actions from us regarding your data. To exercise those data rights, you can reach out to the contact person or the service provider company that entrusted your data to us. And we will work with them based upon your request.

3. General Points

• We will disclose the personal information only if it’s necessary to comply with a legal obligation, prevent fraud, enforce an agreement, or protect the safety of the users. 

• We do not track signals from internet browsers. We will follow it when a universal standard for processing them emerges.

• Third-party websites and social media widgets have separate privacy policies. It is better to always check the relevant privacy policy before sharing personal information with third parties.

• You can always connect with us. You can ask questions about the privacy policy we practice. You can also check our Security Policy and Privacy Policy.

• You can alert us if you believe we have collected personal data or information from a minor or have the personal information removed or mentioned to/from our blogs or forums. 

• We will contact you to let you know if we make any major changes to our privacy policy or in the highly unlikely event that we ever decide to sell our services.

• The Privacy Policy of InFocus Shall Governed In Listed Areas

1. Information you give us:

• During the process of Contract us/get in touch, you will request to complete a registration form asking for basic online contact information about yourself or about your organization by providing us your basic details over the phone like as a contact number or email address.

• This detail/information might include the name, address, e-mail address, phone number, and other relevant information. You agree and acknowledge that when we receive e-mails from you, we may retain the content of any email message sent to us, as well as details of your e-mail address. You further agree and acknowledge that we shall use your e-mail ID and mobile number information for sending promotional/informational messages.

2. Information we collect about you:

• We will collect any information contained in any correspondence between you and us via contact forms on websites, e-mails, or telephone calls. We may collect the information for services & solutions, promotions, and any events that we exhibit or participate in, information about your location in any engagement with the event.

• We collect information about your visit to our website and how you have used it.  That may include your IP address, geographical location, device information, browser type, referral source, length of visit, operating system, number of page views, which page you viewed, and similar information.

• This information may be collected by a third-party website analytics service provider on our behalf and/or maybe collected using cookies. We also use cookies and pixels in our email to track the delivery and other details, the results of which are stored against your email address and profile.

• We also collect information using cookies. You are allowed to decline cookies. You can configure your browser to accept all cookies, reject all cookies, erase cookies or notify you when a cookie is set. Electing to reject or disable cookies may substantially limit your ability to use our site.

• We use third-party analytics services for more detailed analytics purposes. We need to inform you that we will have limited control over this analytics, and therefore you agree and acknowledge that we shall not be held responsible for privacy issues relating to the same.

3. Information we receive from third parties:

• We may collect information about you from third parties that we work closely with for the purpose of delivering the services rendered by us. Third-party entities may collect information from your websites or your digital presence. We may also receive information about you from third parties where you have consented to such a third party sharing information.

• How we use the information 

• We may use your information for the following purposes, depending upon the relationship we have with you. Prior to submitting your personal information and data with us, we will provide you more specific information where necessary about how we will use your data and link you to this privacy policy.

• We use personal data:

• To provide you the information that you have requested from us about the development of the services and other services we develop and deliver (for example – online webinars, news, and promotional materials)

• To invite you to meet us at the events and exhibitions. Analyze user traffic to measure the use of our websites and improve their content.

• To comply with or abide by legal obligations or requirements.

• To keep you updated about the products or services you have indicated you are interested in. 

• To use your details for the planning of the business meeting.

• We may use information such as your IP address for the analytical purposes of our pages. That could also include improving the content of our websites and services.

• To comply with some legal requirements.

• The applicable legal basis: By specifically requesting information from us, you are consenting to us using your data to communicate such information to you.

• Where you have registered to attend or meet at an event. We need to use your data in this way to perform our business ties and meetings.

• We have identified web analytics as a legitimate interest of our business and allow us to better meet your needs as a customer.

• We need to process your data for these reasons, the legal basis will be compliance with legal obligations.

• Who we might share your data with

In certain circumstances, we may share your personal information with:

• Government authorities for legal compliances and processes.

• Third party vendors that could help you in your projects and business with your consent

• Website users through testimonials and portfolio with your consent

• Event organizer’s portal that asks for specific information to send meeting invitations.

• Internal references and contacts that could help you in your business with the mutual consent of both parties.

• New customers that ask for region-specific information with your consent

• AWS if you have opted for cloud services.

• Any other third parties necessary to enable us to enforce our legal rights, property, or safety of our employees or where such disclosure may be permitted or required by law.

• Cookies

• We use cookies to ensure that you get the most out of our site. Cookies are small text files that we store on the device you use to access the site. Cookies allow us to monitor your use of the software and simplify your use of the site. If you do not wish for cookies to be installed on your device, you can change the settings of your browser or device to reject cookies.

• For more information about how to reject cookies using your internet browser settings, please consult the “Help” section of your internet browser (or visit http://www.allaboutcookies.org/). Please note, if you set your internet browser to reject cookies, you may not be able to access all of the functions of our websites.

• Third Party Content, Sites, and Contributions

• Our websites may contain content and links that may be routed to other websites or apps operated by third parties. We don’t control these third-party websites or apps (including whether or not they store cookies) and this Privacy Policy does not apply to them. 

• Please consult the terms and conditions and Privacy Policy of the relevant third-party website or app to find out how that site/app collects and uses your information and to establish whether and for what purpose they use cookies.

• How we take care of your data and how long we store it

• We use a variety of technological and operational security measures to protect your information against any unauthorized access to unlawful use of and modification and destruction of any personal data we store.

• Transmission of information over the internet can be insecure and although we employ measures to protect your information from unauthorized access, we can not always guarantee the security of information sent over the internet.

• Where we store your data and information

• When you are interacting with InFocus, our local High-end IBM cluster servers & IBM Storage servers secured with Sonic wall firewall and online servers are on secured cloud platforms, and on top of that InFocus has configured some extra layer of data protection and security requirements.

• InFocus has a systematic and ongoing approach for managing information security that affects the confidentiality, integrity, and availability of company and customer information.

• We will take all steps necessary to ensure that any of your information is adequately protected and processed in accordance with this Privacy Policy, and where necessary, we put in place relevant safeguards to ensure the safe processing of your data.

• Your rights in regards to safeguarding your Personal Data

You have the right to:

• Request a copy of the personal data, we keep about you by requesting a request to the Data Protection eOffice. You can ask us to provide the data in a commonly used machine-readable format.

• Contact the Data Protection Officer if you are concerned that any of the information we hold on you is incorrect to have that data corrected.

• Contact the Data Protection Officer to ask us to stop processing your data or withdraw consent where we are relying on consent as the legal basis for any processing of your data.

• Contact the Data Protection Officer to request that we delete your data.

• Disclosures in compliance with the legal obligations

We may be compelled by government authorities to preserve or disclose your personal information and service data to comply with any applicable law, regulation, legal process, or government request to meet national security requirements.

• Enforcement of the rights

We may disclose your personal information and service data to a third party if we believe that such disclosure is required to prevent fraud, investigate any suspected illegal activity, enforce the agreements or policies, or protect the safety of the user. 

• Business Transfers

We do not intend to sell our business. However, in the unlikely event that we sell our business or get acquired or merged, we will ensure that the acquiring entity is legally bound to honor our commitments to you. We will notify you via email or through a prominent notice on our website of any change in ownership or regarding the use of your personal information and service data. We will also notify you about any choices you may have regarding the safety and security of your personal information and service data.

• Compliance with the Privacy Policy

We make every possible effort and periodic reviews to ensure that the personal information you have provided should be in compliance with the Privacy Policy. 

If you have any concerns about our adherence to the Privacy Policy or the manner in which your personal information is used, you can kindly write to us and we will contact you and if required, coordinate with the appropriate regulatory authorities to effectively address your concerns.

• Notifications of changes

• We may modify the Privacy Policy at any point of time upon notifying you through a service announcement or by sending an email to your primary email address. 

• If we make significant changes to the Privacy Policy that affect your rights, you will be provided at least 30 day’s advance notice of the changes by email to your primary email address.  

• If you think that the updated Privacy Policy affects your rights in respect to the use of our products or services, you may terminate your use by sending us an email within 30 days of the time frame. Your continued use after the effective date of changes to the Privacy Policy will be deemed to be your agreement to the modified Privacy Policy. 

• You will not receive email notification of minor changes to the Privacy Policy. 

• If you are concerned about how your personal information is used, you should check back at Our Policies periodically.

• Acceptance of the terms

By using the InFocus site, you signify your acceptance of the policy. If you do not agree to this policy, please do not use our site. 

Continuous use and access to our sites following the posting of changes to this policy will be deemed your acceptance of the changes.

• Governing Law

• The terms and conditions and transactions contemplated shall be governed by, constructed by, and interpreted in accordance with the state of Ahmedabad, Gujarat, India without regard to the choice of law principles thereof.  

• The United Nations Convention on the Contracts for the international sale of Goods shall not apply to any agreement done with InFocus or its subsidiary or parent company/companies. 

• Any action seeking legal or equitable relief arising out of or relating to the terms of the Manual will be brought only in the courts of Ahmedabad, Gujarat, India.

• Refund Policy

• We at InFocus want to help their customers as much as possible, and that is why we have a considerate cancellation policy. 

• We, as a merchant, provide a service that comes in the form of services. Our offering is not a tangible product that can return for a refund. It can be used immediately upon receipt, and there is no product to return.

• InFocus undertakes all projects under the purview of Milestones that dictate the direction/roadmap followed by the project.

• Web Design / Web Development / Application Development will be carried out and accepted upon a complete analysis and creation of a complete document to make sure, teams have a complete understanding of the work needed to be done, elimination possibilities of a project cancellation/reversal/dispute.

• Since InFocus and the Clientele realize the involved work is in the milestone and module format, the refund will not be possible for the completed work.

• InFocus makes sure that in case of a project termination on a mutual basis, the client has control of all the work done till that date, and the money, if paid for further development, needs to return.

• InFocus also respects a decision made by a client to work with a different provider within 48 hours of the project initiation. In such a scenario, InFocus would refund the amount for the project paid till the date.

• No cancellations will be entertained for the services that the InFocus marketing team has offered on special occasions. These are limited occasion offers, and therefore cancellations are not possible.

• Development Services and Consulting – if the services opted by you are T&M (Time & Material) based services or Hire Dedicated Developer Services, paid amount is non-refundable.

• Cancellation Policy

• All cancellation requests must be submitted by email to InFocus. Your request will not be considered as valid unless and until you have confirmation.

• We will take a minimum of 2 weeks to process the cancellation request.

• Cancellation of the project is based upon service level agreement as discussed and agreed at the time of project kick-off. 

• Once the project is ready and to get released for delivery, the agreement can not get canceled.

• In the event of mutual cancellation of the project, cancellation decided between you & InFocus, you have to pay for all of the efforts involved and invested.

• The Source Code, the Design, or any other material related to the project will not be delivered if payment is not settled by you.

• Delivery Policy

• We are in the service business and don’t have a tangible item to deliver. So there is no chance of missing or misplacement of any item. 

• Our deliverables will be in the form of design files, software code & compiled applications. These deliverables are delivered to you in the form of electronic files using our collaboration tool for email. Thereafter you have to save a copy of delivered electronic files on your server or any storage media. 

• Up to 30 days from the delivery date InFocus can re-deliver the electronic files to you thereafter InFocus does not owe the responsibility.

• Option to Opt-out

• Once you get registered at our site, you will have the option at any stage to inform us that you no longer wish to receive future services, e-mails and you may “unsubscribe” by sending unsubscribe requests. 

• Further, as per Rule 5(7) of India’s Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules 2011 of information Technology Act 2000 amended through Information Technology Amendment Act 2008, you have an option to withdraw your consent for the use of your sensitive personal data given earlier to us. Such withdrawal of consent shall be sent in writing to our registered address.

• Reasonable Security Practices As per I.T.Act, 2000 and its Rules

• We have implemented reasonable security practices as per Rule 8 of India’s Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules 2011 of Information Technology Act 2000 amended through Information Technology Amendment Act 2008.

• We have implemented stringent, internationally acceptable standards of technology, managerial security, technical security, operational security, and physical security to protect your personally identifiable information from loss, misuse, disclosure, alteration, or destruction. The data resides behind a firewall, with access restricted to our authorized personnel only.

• We have implemented “Reasonable Security Practices” as required by India’s Information Technology Act 2000 rules including any amendment in the said Act and Rules. 

• By complying with such provisions, We assure you proper care and control over our I.T. and Security operations as required under relevant sections mainly, section 43,43A, 45, 66, 72A & 85 of I.T. Act 2000 and I.T.A.A. 2008 including related rules and therefore you agree that we shall not be held responsible for any fraudulent/criminal activity with regards to your sensitive personal information stored in our website.

• By using this website, you agree that we shall not be held responsible for any uncontrollable security attacks, and in such cases, you agree that we shall not be held responsible for any type of financial losses, loss of opportunity, legal cost, attorney’s fees, business losses, reputation losses, direct and indirect losses that may occur to you as per the provisions of Section 43, 43A and 45 of Information Technology Act 2000 including any amendments in the said Act and any other laws of India for the time being in forces.

• You further agree that our management shall not be held responsible directly or indirectly for any cyber-crime related criminal liabilities under I.T.Act.2000 relating to your information as you have agreed and acknowledged that our management complies with due diligence (care & control)

• Our reasonable security controls include but are not limited to the following:

• Software firewall
• HTTPS Connection Encrypted (TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384, 256 bit keys, TLS1.2)
• Cyber Lay & Security Compliance intimation letters to our team
• Cyber Lay & Security Awareness for our team by professional cyber lawyers and information security consultant’s firm

• Further, you also agree and acknowledge that our management shall never be held responsible regarding the privacy of your sensitive personal data in case of sharing your sensitive personal data to any authorized cyber investigation agency of appropriate government authorities as required under sections 67c, 69, 69A, 69B, 70B, 79 and 80 of I.T. Act. 2000 including its amendments and rules.

• Grievance Redressal

• If you have any questions or grievances regarding the privacy statement, practices of the site, or any other transaction issue, please contact our grievance officer at the email address 

• We have appointed our grievance office as per Rule 5 (9) of the Information Technology (Reasonable security practices and procedures and sensitive personal data or information ) Rules 2011 of Information Technology amended through Information Technology Amendment Act 2008.

• Amendments to the policies

• We reverse the right to amend these policies from time to time. When we make changes, we will update the website page. We recommend that you must revisit this page from time to time. To ensure you are aware of any changes that we have made to these policies.

• Applicable Laws & Jurisdiction

• You agree and acknowledge, this privacy policy agreement shall be governed by the laws of India without any conflict of laws. 

• Further, you agree and acknowledge that Indian courts located in the city of Ahmedabad, State of Gujarat shall have jurisdiction for any matters relating to this privacy policy. 

If you do not agree then you shall not use this website and in case of any queries or concern regarding privacy policy, please contact us.